Alpine Top

Thank you for shopping with Slope Set! We are committed to getting your order to you quickly and safely. Please review our shipping policy below.

Processing Times

Orders are processed within 1–5 business days after your order is placed. Processing does not include weekends or holidays.

Note: During peak times, holidays, weekends or new collection launches, pre-orders, processing may take a little longer.

Shipping Methods & Rates

We currently ship within the United States only.

Shipping costs are calculated at checkout based on your location and selected shipping method. We currently offer a mix of standard and express shipping methods as indicated below.

Shipping options include:

Standard Shipping – Calculated at checkout

Express Shipping – Calculated at checkout

Free Standard Shipping – Available on orders over $200 (U.S. only)

Estimated Delivery Times

U.S. Standard/Ground Shipping: 1–7 business days

Express Shipping: 1–3 business days

Please note that shipping times are estimates and may vary due to carrier delays, weather, or holidays.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information. You can track your package using the link provided.

If you haven't received your tracking email within the shipping method/window selected (including 1-5 business days of processing), please reach out to us at hello@slopeset.com .

Incorrect or Undeliverable Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, we will contact you to arrange re-shipment (at your cost).

Lost or Stolen Packages

If your order is marked “Delivered” but you haven't received it:

Check around your delivery area and with neighbors.

Contact the shipping provider with the tracking number.

If still missing, contact us within 7 business days at hello@slopeset.com .

We’ll do our best to help, but we are not responsible for stolen packages after delivery is confirmed by the carrier.

Questions?

If you have any shipping questions or concerns, feel free to contact us at hello@slopeset.com . We’re happy to help!

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Thank you for shopping with Slope Set. We want you to love your purchase! If you're not completely satisfied, we’re here to help.

Returns

You have 14 calendar days from the date of delivery to request a return.

To be eligible for a return, your item must:

Be unworn, unwashed, unaltered, and in the same condition you received it

Have all original tags and packaging

Non-returnable items include:

Sale items marked “final sale”

Gift cards

How to Initiate a Return

To start a return, please fill out our return form. The form will require you to fill in your name, email, order number, reason for return and photo for quality control.

If your return is accepted, we’ll provide instructions and a return shipping label (if applicable).

Return Shipping Costs

Customers are responsible for return shipping unless the item is defective or incorrect.

If a prepaid return label is provided, the shipping cost may be deducted from your refund.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method or a store credit

Please allow at least 5–10 business days for the refund to appear

If your item is damaged or incorrect, please email us at hello@slopeset.com with a photo within 3 days of receiving your order.

Exchanges

If you'd like a different size or color, please email

hello@slopeset.com . We'll do our best to facilitate an exchange.

Have questions? Reach out at hello@slopeset.com — we're happy to help!

Contact - Slope Set - Checkout