ALO SET

1. Shipping Methods:

Standard Shipping: Delivery within 10-15 business days. (This is a general delivery window exact delivery date depends on Mail service)

2. Shipping Costs:

Domestic Shipping: Calculated based on destination, weight, and shipping method.

International Shipping: Calculated based on destination, weight, and shipping method.

3. Order Processing Time:

•Orders are processed within 2-4 business days of receipt.

4. Tracking Information:

•Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

5. Delivery Times:

•Delivery times are estimates and start from the date of shipping, not the date of order. Factors such as weather, holidays, and shipping carrier delays can affect delivery times.

6. Shipping Restrictions:

•We currently ship Worldwide.

7. Lost or Damaged Packages:

•If your package is lost or damaged during shipping, WE ARE NOT RESPONSIBLE.

8. Address Changes:

•If you need to change the shipping address, please contact us immediately. Once the package has been shipped, we cannot make any changes to the address.

9. Returns and Exchanges:

•For information on returns and exchanges, please refer to our [Returns Policy] page.

10. Contact Information:

•For any shipping-related questions or concerns, please contact our customer service team at urbanmario839@gmail.com.

Contact - Mario Urban Exclusive - Checkout

1. All Sales Final

All purchases made through our Website are final. We do not accept returns, exchanges, or offer refunds for any products purchased. Once a transaction is completed, it cannot be reversed or modified.

2. Order Verification

Before finalizing your purchase, please ensure that:

•The product you are ordering is correct.

•Your shipping information is accurate.

•You have reviewed the product details and pricing.

3. Exceptions

We do not accept returns or offer refunds except in cases where the product is damaged or is defective. For such issues, please refer to the section below.

4. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us within 3 days of receipt. To report a damaged or defective product:

•Email us at urbanmario839@gmail.com with your order number and a description of the issue.

•Include photos of the damaged or defective product and packaging if applicable.

We will review your request and, if approved, offer a replacement or store credit based on our assessment. Refunds will not be issued.

5. Order Cancellations

Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

6. Shipping Errors

If you believe you have received the wrong item or there was an error with your shipment, please contact us immediately at urbanmario839@gmail.com. We will review the issue and, if confirmed, provide instructions on how to proceed.

7. Contact Information

For any questions or concerns regarding our Refund and Return Policy, please contact us at:

urbanmario839@gmail.com

Contact - Mario Urban Exclusive - Checkout