Align Pro™ Posture Corrector – Adjustable Back Support Brace for Better Posture & Pain Relief

I JUST PLACED AN ORDER, WHEN WILL IT SHIP? Please allow 3 - 7 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?

· Average time: 2 – 5 days business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER? You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS! If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:

- Your order number.

- A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

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We do not offer refunds or returns for reasons such as change of mind, dissatisfaction, or incorrect selection. Please review product details carefully before placing your order.

Defective, Damaged, or Incorrect Items

Please inspect your order immediately upon receipt. If your item is defective, damaged, or you received the wrong product, contact us within 30 days of delivery at support@bestpricebeauty.net .

Once the issue is verified, we will process a full refund to your original payment method at no additional cost to you. No return will be required unless specifically requested.

Eligibility for Defect Claims

To be eligible for a defect-related refund:

The item must be unused and in its original condition

Proof of purchase is required

The issue must be reported within 30 days of delivery

Items sent back without prior approval will not be accepted.

Non-Returnable & Non-Refundable Items

All items are final sale, including but not limited to:

Personal care and beauty products

Sale or promotional items

Gift cards

Perishable goods

Customized or special-order products

Hazardous or flammable materials

These items are not eligible for return or refund unless they arrive defective or incorrect.

Exchanges

We do not offer direct exchanges. If you received a defective or incorrect item, we will resolve the issue through a replacement or full refund, depending on availability.

European Union Customers

For orders shipped to the European Union, the 14-day right of withdrawal does not apply to personal care and cosmetic products once delivered, in accordance with EU consumer protection regulations. Refunds will only be issued if the product is defective, damaged, or incorrect.

Refund Processing (Defective Items Only)

Approved refunds for defective or incorrect items will be issued to the original payment method within 10 business days after confirmation. Processing times may vary depending on your financial institution.

If more than 15 business days have passed since approval, please contact us at support@bestpricebeauty.net

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