Adjustable Height Rectangular Wood Side Table with Wheels

Thank you for shopping at Homebaa! We strive to provide the best shipping experience for our customers. Here are the details of our shipping policy:

Processing Time

We will check the order information before shipment to ensure that your product is delivered to you accurately and intact. This involves confirming your contact and delivery information, conducting quality checks, and packing. Once packed, the order is handed over to the shipping company. It takes us 5-7 business days to process your order. For custom items, please note that an additional 3-5 business days may be required.

Shipping Rates and Estimates

Shipping Fee: Shipping costs vary for orders based on selected items, address, and shipping method. Specific fees will be shown at checkout.Express Shipping: We offer express shipping options for faster delivery for an additional fee. Rates and delivery times will be calculated at checkout based on your location.

Shipping Time

Shipping Method

Countries/ Region

Time (Business Days)

Free Shipping

United States

22-35 Business Days

Standard Shipping

United States

18-28 Business Days

Expedited Shipping

United States

15-22 Business Days

Express Shipping

United States

5-12 Business Days

US Warehouse Shipping

United States

5-7 Business Days

Please Note:● U.S. shipping areas do not include Alaska, Hawaii, overseas military installations, or Puerto Rico.● Remote areas require 18-45 business days to deliver● If we are unable to deliver to your location, please contact us at service@homebaa.com and we'll be happy to assist you.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.

Shipping Delays

While we strive to deliver your order within the estimated timeframes, please note that unforeseen circumstances such as weather conditions, carrier delays, or customs processing may cause delays. We appreciate your patience and understanding.

Factors Affecting Delivery:Inventory availability, processing capacity, and unforeseen events like strikes or natural disasters. We will inform you of any delays.

We Are Not Liable For Delays Caused By:● Changes to contact information or delivery address after placing the order.● Changes to product specifications (eg: color, size) after placing the order.● Missing the first delivery attempt within the Estimated Delivery Date, arranging a pick-up, or invalid addresses.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer service team at service@homebaa.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at service@homebaa.com . Our customer service team is here to help!

Contact - Homebaa - Checkout

At Homebaa, we prioritize quality and customer satisfaction. Every product undergoes a quality check before shipping. However, we understand that returns or exchanges may sometimes be necessary. For issues not mentioned, email service@homebaa.com with an explanation and photos.

Cancellation Policy

Before Payment:● Log into your account and go to "My Orders."● Select the order number you wish to cancel.● Click “Cancel this order” and confirm.

After Payment:● Orders can be canceled before shipping. Cancellations due to a change of mind will incur a processing fee: 3% if canceled within 24 hours, or 5% if canceled after 24 hours.● Once shipped, orders cannot be canceled.● After cancellation, refunds will be processed within 1-7 business days, depending on your bank’s processing time. A notification email will be sent once the refund is processed.

Return Policy

Initial Check:Inspect your items upon receipt to ensure they match your order. For returns or exchanges, items must be in original condition, unused, undamaged, and in original packaging.

Dead on Arrival (DOA) Items:● Contact us within 7 days of delivery.● Include all accessories in the return package.● If an accessory is missing, you may be charged.

30-Day Conditional Return:● If the item has no quality or appearance flaws but you are unsatisfied, we offer a partial refund minus shipping fees.● If the item is damaged or not working. Please contact our customer service service@homebaa.com . The responsible party covers the shipping fee.

After 30 Days:Refunds or replacements are not accepted after 30 days from delivery. Contact customer service for more information.

Defective, Damaged, Mis-shipped, or Lost Items:● Eligible for a partial or full refund or free replacement.● For damaged items, provide photos or videos to illustrate the issue.● For lost items, we will reship them if in stock or issue a refund.

Returning Defective Items:

Contact us for the return shipping address and instructions. Homebaa is not responsible for returns without prior notification.

Important Reminders:● Keep all packaging materials and shipping notes.● Send the tracking number and shipping receipt after mailing the product.● Refunds will be issued to the original payment method.● You can refuse to sign for a broken or damaged package.● Avoid high import duties by not selecting express mail services.● Include a note inside the return package with your order number, product ID or name and quantity, and a short description of the problem.

Note:● For all return and exchange requests, customers are required to provide photos of both the outer packaging and inner packaging in advance. Once our team has reviewed and confirmed that there are no issues, we will proceed with the return or exchange process.● Our customer service will provide the return address upon approval.● Send the item back promptly and provide the tracking number.● Items must be received unused, undamaged, and in their original packaging. We will inspect the items upon return.● For non-free shipping products, the original shipping fee you paid will not be refunded.● Refunds will be processed once the issue is confirmed.● We reserve the right to deny refunds for unapproved or unacceptable condition returns.● If you have any questions about the return and refund policy, please contact us at service@homebaa.com .

Contact - Homebaa - Checkout