Adjustable Doorway Pull-Up Bar

Thank you for shopping with us! Below you’ll find all the details about how we process and deliver your order.

Order Processing

•All orders are processed within 1–3 business days (excluding weekends and holidays).

•You will receive a confirmation email once your order has been placed, and another email with tracking information once it has shipped.

Shipping Times

Domestic Orders (Within [Your Country]): Estimated delivery within 5–10 business days.

International Orders: Estimated delivery within 10–20 business days, depending on location.

Please note: Delivery times may vary due to customs delays, holidays, or unforeseen courier issues.

Shipping Rates

•Shipping costs are calculated at checkout based on your location and order size.

•We occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

•Once your order ships, you’ll receive an email with your tracking number.

•You can track your package directly on the carrier’s website.

Customs, Duties & Taxes

•International orders may be subject to import duties, customs fees, and taxes.

•These charges are the responsibility of the customer and vary by country.

Delays & Issues

•We are not responsible for delays caused by courier services, customs, or incorrect shipping information provided at checkout.

•If your order is lost or damaged during transit, please contact us at [Your Support Email], and we will assist you in resolving the issue.

Questions?

•If you have any questions about your shipment or need assistance with your order, feel free to contact us at:📧 [Your Support Email]

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at thebingleygroup@gmail.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at thebingleygroup@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at thebingleygroup@gmail.com.

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