Activated Charcoal Peppermint + Tea Tree Deodorant

Orders will be shipped within 2-5 business days.

Pickup orders can be collected during business hours at The Soap Bar.

Undeliverable packages that are returned can be reshipped or refunded with a 15% restocking fee.

International shipments may be subject to taxes, duties, and other fees that are not shown at the time of your purchase. These import fees are not included in your shipping rate and will be charged once the goods arrive in your destination country.

Refunds are not available for international orders

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Additional non-returnable items:

•Gift cards

•International orders

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds due to undeliverable packages that are returned can be reshipped or refunded with a 15% restocking fee.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at hello@theyellowbird.co.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@theyellowbird.co and send your item to: 48 N Broad Street, Angier North Carolina US 27501

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 48 N Broad Street, Angier North Carolina US 27501

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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