Accessory Pouch

At MerchSection, we are committed to delivering your orders quickly, safely, and reliably.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping

Standard delivery for domestic orders takes approximately 1–5 business days after dispatch, depending on your location and carrier availability.

International Shipping

International orders typically arrive within 10–15 business days after dispatch. Delivery times may vary depending on customs clearance, destination country, and local courier services.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Shipping Delays

While we work hard to ensure timely delivery, unexpected delays caused by weather, customs, holidays, or carrier issues may occasionally occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. MerchSection is not responsible for delays or lost packages caused by incorrect address information provided by the customer.

Contact Us

If you have any questions regarding your shipment, please contact our support team and we will be happy to assist you.

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We have a 180-day return policy, which means you have 180 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@merchsection.com . Please note that returns will need to be sent to the following address: 1217 nw sheridan rd, lawton,ok 73505 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@merchsection.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@merchsection.com .

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