8Bitdo Classic Controller Travel Case - Pro 2, Sn30 Pro+, Switch, PS5, PS4, Xbox One & More

Most items ship from the United States and take 5-10 days. POD (Print on Demand) items have 1-3 days processing time prior to shipping.

Outside of US Processing Time24-48 hours all orders are processed during business days.

United States 12-21 Business Days Canada 12-21 Business DaysEurope 12-21 Business DaysRest of the World 20-31 Business Days

Tracking information is provided on average within 5-7 business days.

Due to the current state of COVID-19; our fulfillment centers, are experiencing delays. Your orders are already processed and on route, but please be patient during these times we're in. DHL, USPS, and our other shipping partners have also announced delays in regular shipping times. Please feel free to contact us for more support, our team is working hard to ensure the safety of staff members while delivering you the best services during these times.

Tracking Shipping

Please visit this website: http://parcelsapp.com/en/tracking/I nsert your tracking code and also make sure to wait at least 48-72 hours for tracking to start after order is fulfilled.

If more than 30 days have passed, please email us at info@gapogoods.com to review the status of your order. Refunds will be handled through email if necessary.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at playerone@gapogoods.com .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at playerone@gapogoods.com .Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at playerone@gapogoods.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@gapogoods.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@gapogoods.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.If more than 15 business days have passed since we’ve approved your return, please contact us at playerone@gapogoods.com .

Contact - GapoGoods - Checkout